We are pleased that you are visiting our website and thank you for your interest in our company, our products and our website. 

Privacy Notice of saturn petcare gmbh

Protecting your privacy during the use of our website is an important matter for us. We therefore act in compliance with the applicable statutory regulations for the protection of personal data and for data security.
You can find out below to which websites this Privacy Notice applies, what data we collect, process and use, what rights of information you have and much more. To be able to answer your questions quickly and comprehensibly we have designed our Privacy Notice in the form of questions and answers.

What websites does this Privacy Notice apply to?

This Privacy Notice applies to the use of the website offered by saturn petcare gmbh (“saturn website”).
This Privacy Notice does not apply to websites offered by other service providers to which the saturn website solely provides a link.

What are personal data?

Personal data are individual details about personal or factual circumstances of a defined or definable natural person. Thus for example your name, your address, your account, ID or telephone number, your car registration number, your email address or IP number are personal data. Non-personal data in contrast are data with which the determination of your actual identity is impossible. These include for example information about what gender you are, what browser you use or what make of car you prefer.

Do I remain anonymous when using the saturn website?

Yes. When using the saturn website you remain anonymous as long as you do not provide personal data about yourself of your own accord. The only exception to this principle is the temporary automatic collection and storage of your IP number. You can find more detailed information on this below.

Are personal data automatically collected and processed?

Yes. Each time you visit our website we automatically collect information about what IP number is allocated to your computer, what browser and what operating system you use and what web pages you have looked at. These data are stored in so-called log files on the web server. In this case the IP number alone represents personal data. For protection from misuse of our computer systems it is necessary to store the IP number of each visitor for a temporary period. If we call on the log files in addition for creating user profiles, whether for the purpose of advertising, market research or for customised design of our web pages, the IP numbers are anonymised beforehand. Otherwise the IP numbers are deleted from the log files. As a result, you remain in all cases anonymous even during the automatic collection and temporary storage of your IP number.

Under what conditions are personal data collected, processed or used apart from that?

Other than that, we only collect, process or use personal data from you if you have provided them voluntarily and as long as it is permitted by law or you have agreed to it. This generally happens if you enter into a contract with us online or put a query to us.

For what purposes are personal data collected, processed or used?

We use the personal data provided by you exclusively for the purposes stated or agreed, i.e. as a rule to process the contract entered into with you or to answer your query.

Are personal data used for the purposes of advertising or market research?

No, not without consent. Now and then we are interested in using your personal data for advertising, market research or other purposes with a view to maintaining our relationship with you as a customer. We will inform you of this in advance of course and ask you for your express consent.

Are personal data passed on, sold or disclosed to others in any other way?

Your personal data are not passed on, sold or disclosed in any other way, unless this is necessary for processing the contract or you have expressly given consent. If, for example, you order products, it may be necessary for us to disclose your address and order data to our suppliers.

Can I also withdraw my consent?

Yes. You have at all times the option of withdrawing consent for the use of your personal data for the agreed purpose in the future. To do so, please contact the office named below.

Are cookies used on the saturn website?

As a rule we use so-called session cookies on the saturn website, which store data for technical session control in your browser’s memory. These data are not personal and are deleted at the latest when you close your browser. Should we wish by way of exception to also store personal data in a cookie, we shall obtain your express consent beforehand.

How can I prevent cookies from being stored on my computer?

Although cookies are only relevant under data protection legislation if personal data are stored in them, a fair number of internet users are sceptical in principle about these small data packets.
We would therefore like to point out that you can also protect yourself from cookies being stored on your computer and view the content of the cookies. Current browsers provide you with various functions for this; you can find more detailed information about this in the Help section of your browser. You can, for example, simply set your internet browser so that it automatically blocks all cookies or warns you before a cookie is stored. We would however draw your attention to the fact that in certain circumstances this may result in a functional restriction in the use of the saturn website and the websites of other service providers.

What does saturn do about the security of my personal data?

saturn takes technical and organisational security measures to protect your personal data from loss or misuse. Your data are thus stored in a secure operating environment that is not accessible to the public.
If you wish to contact saturn by email, we would point out that the confidentiality of the information transmitted is not guaranteed. The content of emails may – in a similar way to postcards – be viewed by third parties. We therefore recommend that you have confidential information delivered to us exclusively by post.

Do I have a right to be informed about the personal information stored about me?

Yes. On request we will be happy to tell you whether and what personal data are stored about you. Please contact the office named below for this purpose.

Can I have my personal data changed and when are my data deleted?

If you would like to change your personal data or have them deleted, please contact the office named below. We delete your personal data as a matter of principle as soon as the purpose for which we originally stored them has been achieved.
We would however like to point out that under certain circumstances, because of statutory safekeeping and accounting duties, we may not yet be allowed to delete your data. In this case, however, you have the right to have your data blocked.

Does this Privacy Policy change from time to time?

The rapid technological development of the internet and the changes in legislation and the law in the area of data protection make it necessary for us to adjust our Privacy Policy to new requirements from time to time. Please take note therefore of the current Privacy Policy. This Privacy Policy was last updated on 21.01.2003.

Who can I contact?

If you would like to assert your right of information or you have questions on this Privacy Policy or our data protection conduct on the web, please contact: